When we finish a job for you, such as an installation, we send a report on what we did, what was installed and anything to keep an eye on.
- In the client portal, go to Documents and find Reports from Zopi.
- Press Read the report.
- If it says Please confirm, press Confirm it’s complete.
- Type your full name and position, add anything you’d like us to know, tick to confirm, and send it.
Anyone with access to your documents can confirm. If something isn’t right, don’t confirm it: tell us instead, and we’ll put it right.
Health reports, on how your IT is running, are there too. They don’t need confirming.