Remote Support

Support, without
the wait.

Download and run the Zopi Remote client, read us the 6 digit code on screen, and one of our engineers can see the problem straight away. No account, no setup.

✓ Windows ⏳ macOS, Coming Soon ⏳ Linux, Coming Soon

Free for Zopi clients  ·  Windows 10 / 11  ·  Only runs while you have it open

How It Works
Connected in three steps.
1

Download and run

Click the download button above and open the file. The app starts straight away, there is nothing to configure and no account to create.

2

Read us your code

The app displays a 6 digit code. Read it out to the engineer you are speaking to. Without that code, nobody can connect to your machine.

3

We fix the problem

Your engineer can see your screen and work through the issue with you. You watch everything happen, and you can close the app to end the session instantly.

Security
You stay in control.

Remote access should never feel like handing over the keys. Zopi Remote is built so the session only exists while you want it to.

🔢

One Time Code

A fresh 6 digit code is generated every time you open the app. It works for that session only, so an old code can never be reused to reconnect later.

🛑

End It Any Time

Close the app and the session is over immediately. Nothing keeps running in the background, and there is no permanent service left behind on your PC.

👀

Nothing Hidden

You see your own screen throughout, so you can watch every action your engineer takes. There is no silent or unattended access.

🇬🇧

Our Own Servers

Sessions are routed through Zopi infrastructure rather than a third party remote access provider, and the connection is encrypted end to end.

🗄️

Nothing Stored

Our relay simply passes the live session between the two ends. Your screen is never recorded or saved anywhere on our servers.

🔄

Always Current

The app updates itself quietly in the background, so you always have the latest fixes without having to download it again.

Release changelog.

What has changed in each version of Zopi Remote.

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Need a hand right now?

Call us on 0204 502 1288 with the app open and we will get straight to it. Not a client yet? Talk to us about managed support.