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Managed IT support

Always-on IT, always in your corner.

One simple monthly fee per employee. No per-incident charges, no hidden callout costs. A named account manager who knows your set-up, and a helpdesk that actually picks up.

πŸ”§Managed IT support
FromΒ£45/ staff / month
  • 48 hoursto get most clients fully onboarded
  • 4 hoursremote response, in business hours
  • 25+ staffqualify for volume discounts
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What’s included

Support that fits your business.

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Remote Support Β· Β£45 per staff a month

Unlimited remote helpdesk tickets, response within 4 business hours, Microsoft 365 management, patching, antivirus, Zopi Guard on your servers free, and a monthly health report.

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Remote + On-Site Β· Β£85 per staff a month

Everything in Remote, plus quarterly on-site visits, hardware procurement, network and cabling support, and out-of-hours emergency cover.

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Enterprise Β· custom

A dedicated on-site engineer, custom SLA, unlimited on-site visits, 24/7 priority response, ISO 27001 support and executive reporting.

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Named account manager

A dedicated contact who knows your set-up, your team and your business goals, not a rotating helpdesk.

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Proactive monitoring

Health checks, automatic alerts and fixes, before issues affect your team.

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Patch management

Scheduled operating system and application patching, with change control and rollback, to keep systems secure and stable.

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Quarterly IT reviews

Regular strategy sessions to line your technology up with where your business is going, and plan ahead for growth.

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Fast onboarding

Most clients are fully onboarded within 48 hours. We move at the speed of your business without cutting corners.

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Volume discounts

Businesses with 25 or more staff get reduced per-user rates. Ask us for a tailored quote.

How it works

Up and running in days, not months.

Free consultation

We look at what you have now, what’s costing you, and what’s slowing you down. No jargon, no obligation.

Plain-English proposal in your portal

We set you up

Everything moved across or set up with your data intact, planned around your working day.

Onboarded in under 48 hours

We look after it

Proactive monitoring, a real UK team when you call, and a monthly report on how everything’s running.

6-hour priority 1 response target

Ready to simplify your IT?

Talk to a Zopi expert. No obligation, no jargon.