System status 🖥️ Remote support 📞 0204 502 1288
Pricing
Showcase
News
Get in touchClient portal📞 0204 502 1288
← Kent
Medway · ME1, ME2, ME3, ME4, ME5, ME7, ME8

IT support and business phones in Medway.

Managed IT support, cloud phone systems, Microsoft 365 and networks for businesses across the Medway towns, from Chatham, Rochester and Strood to Gillingham, Rainham, Chatham Maritime and the Hoo Peninsula.

📍Medway
IT support from£45/ person / month
  • 2 hourspriority 1 response, in business hours
  • Next dayan engineer on site when needed
  • No lock-incontracts, and no call-out fees on your plan
Call 0204 502 1288 →
Businesses in Medway

Local IT, without the IT department.

The Medway towns grew up around the river and the old naval dockyard, and that history still shapes their business life. Chatham Maritime mixes offices, a shared university campus and visitor attractions on former dockyard land, while Rochester’s cathedral, castle and historic high street bring tourists to its cafés, pubs and antique shops. Medway City Estate in Strood and Gillingham Business Park are packed with engineering firms, trade suppliers and workshops, and Rainham and Walderslade have busy local parades.

Zopi works with Medway businesses that want IT they can rely on without a big in-house team. We fix most problems remotely and send an engineer for cabling, WiFi across workshops, CCTV and phone installs. Engineering and trade firms get networks built for busy units, shops and cafés get safe customer WiFi, and everyone gets one supplier for computers, email and phones, with a named engineer who knows the setup.

Our office is in the City of London. Most things are sorted remotely straight away, and when something needs a person there an engineer can be with you the next business day. Installs and surveys are booked at a time that suits you.

⚙️

Engineering and trade units

Wired networks and WiFi that cope with steel buildings, CCTV on the same system, and phones that ring across the site.

⚓

Dockside offices and studios

Managed IT support, Microsoft 365 and backups, with hosting for your website and cloud servers when needed.

☕

Historic high-street businesses

Guest WiFi kept apart from card machines, cloud phones that keep your number, and help when the till PC fails.

Areas we cover

All of Medway, including…

  • Chatham
  • Rochester
  • Gillingham
  • Strood
  • Rainham
  • Walderslade
  • Lordswood
  • Frindsbury
  • Chatham Maritime
  • Hoo St Werburgh
  • Cuxton
  • Wigmore
  • Cliffe

Postcodes ME1, ME2, ME3, ME4, ME5, ME7, ME8, and nearby.

Somewhere else nearby? We almost certainly cover you too: book a call and ask.

Questions

What people ask us first.

Do you come on site in Medway?

Yes. Most problems are sorted remotely straight away. When something needs a person there, an engineer comes to you, usually the next business day, and installs and surveys are booked at a time that suits you. Quarterly visits are included on the Remote + On-Site plan.

How quickly do you respond?

Priority 1 issues (your business can’t work) get a response within 2 hours, priority 2 within 4 business hours, and requests and questions by the next business day. On the Remote + On-Site plan, priority 1 issues are covered out of hours too.

Can we keep our phone numbers?

Yes. We move your existing numbers to Zopi for £18 each, once, and plan the switch so calls aren’t lost. Every extension includes unlimited UK landline and mobile calls.

Are we tied into a long contract?

No lock-in contracts with Zopi. IT support is one fee per person a month, with no per-incident charges and no call-out fees on your plan.

How much does IT support cost?

Remote support is £45 per person a month, and Remote + On-Site is £85. Businesses with 25 or more staff get volume discounts. You can price it in seconds on our IT support page.

Talk to a local team this week.

Book a free call at a time that suits you. We’ll look at what you have now and what it would cost. No obligation, no jargon.