- Is it just you? Try it on your phone using mobile data, not your WiFi. If it works there, the problem is your connection, not the website.
- Check the address is typed correctly, with nothing extra on the end.
- Has the domain expired? Look for renewal reminders in your email. An expired domain makes the whole website disappear.
- What does it say? Note the exact message, or take a screenshot. It tells us a lot.
If Zopi hosts your website
We monitor it and are often already looking at it. Raise a request or call us on 0204 502 1288 so we know it’s affecting you, especially if you take orders or bookings through it.
Changed something just before?
A new plugin, theme or update can take a site down. Tell us what changed: we can usually roll it back from the daily backup.