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Security and passwords

Forgotten your password

Reset your Zopi portal password yourself, or ask us about your Microsoft 365 one.

Your Zopi portal password

  1. Go to the client portal sign-in page.
  2. Choose Forgotten your password? and enter your email address.
  3. We email you a link to choose a new one. Check your junk folder if it doesn’t arrive in a few minutes.

Your Microsoft 365 (email) password

Raise a request from another device, or call us on 0204 502 1288. We’ll check it’s really you and get you back in.

Good to know

  • We will never ask for your password, by phone or email.
  • Use a different password for work than for anything else, and let the second check (your sign-in codes) do its job.

Rather we just sort it for you?

Zopi clients raise a request in the portal and we take it from there. Not with us yet? Book a free call.