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Computers and printers

Windows updates

Why updates matter, and what to do when your computer asks to restart.

Updates fix security holes, so they matter. If Zopi looks after your computers, we manage updates for you, but your computer still needs to restart to finish them.

When it asks to restart

  • Restart when it suits you that day, but do restart: updates waiting to finish can make a computer slow or odd.
  • Save your work first, then choose Start β†’ Power β†’ Update and restart.
  • Don’t turn it off while it says Working on updates. It can take a while: leave it plugged in.

Check for updates yourself

Go to Settings β†’ Windows Update and choose Check for updates.

Stuck on an update?

If it’s been on the same percentage for over an hour, raise a request or call us on 0204 502 1288 before you turn it off.

Rather we just sort it for you?

Zopi clients raise a request in the portal and we take it from there. Not with us yet? Book a free call.