Before you go away, tell the portal your dates and it looks after your calls while you’re gone.
- In the client portal, go to My phone. On the Today tab, find Going on holiday? and press I’m going on holiday….
- Choose your First day away and the day you’re Back on.
- Choose where your calls should go: To a colleague, To a colleague’s voicemail, To your voicemail (tick With an away greeting to tell callers you’re away), or Leave them as they are.
- Check everything and press Book the holiday.
On the day you leave, your calls change over by themselves, and on the day you’re back they go back to how they were. You don’t have to remember a thing.
Changed your plans?
Press Cancel it on the same card, or I’m back early if you’re back before you expected.
Managers can book a holiday for someone else too: go to People, choose the person, then Voicemail & forwarding and Set up a holiday….